Customer Service Consultant

Employment Type:
Any
Sector:
Management and Executive Jobs
Job Role:
Customer Service Jobs
Area:
Norwich
Location:
United Kingdom
Salary:
Competitive
Posted:
18-May-18
Recruiter:
Mobile Jobs
Job Ref:
PR00180518

Our Customer Service Consultants provide first line support to our customers on a wide range of queries and technical support issues. After completing your initial training you will be a product expert. Your guidance and advice will help ensure our customers get maximum value from their system. Whilst providing first class customer support you will naturally identify opportunities to sell additional products and services which will further enhance your customers business.

Our culture is one of the things that makes working so attractive. It allows us to employ great people throughout the company, enabling you to truly kick start your career. This mix of fast-paced career progression teamed with an unrivalled working environment means getting out of bed in the morning will no longer be a chore.

What we look for:

Great understanding of how to build strong relationships with our customers in short spaces of time.
Ability to demonstrate customer focused thinking and commercial awareness.
A great problem solver and opportunity spotter.
Excellent communicator both internally and with the customer.
You will be well organised and have the ability to prioritise tasks quickly and effectively - key to working in our fast paced ‘start up’ environment.
It would be ideal if you have experience working in retail or hospitality previously.
You will be tech savvy, have a great understanding or passion for technology, we can teach you what you need to know about our systems and software.
Ability to thrive in a targeted environment.

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