Application Engineer

Job Description:
• Provide product sustaining engineering support to direct sales, channel partners and customers.
• Assist business development and sales team in creating customer specific solutions. This includes (but not limited to) pre-sales and post-sales technical assessments, feasibility testing, technical response to customer bids, RMA verification and on-site technical training.
• Conduct Product testing while working with senior engineers and product management.
• Develop test plans, capture and analyze data, write technical reports.
• Work with multiple teams across different locations to lead technical discussions, and gather critical information to respond to customer SCAR / NCR / 8D Reports.
• Interface directly with customer SQE / NPI and other engineers to answer day to day questions and concerns such as providing trending data.
• Work closely with R&D, Product Management and Quality teams as necessary to resolve any technical issues that arise from the field.
• Construct hardware and software demonstration prot

Position requirements:
• Bachelor’s degree or above in Electrical Engineering, or equivalent field is required.
• Background in project engineering / application engineering / quality engineering is preferred.
• Experience analyzing failure / RMA data for trending.
• Experience issuing and responding to SCAR / NCR requests.
• Experience generating 8D or failure analysis reports.
• EMC test and methodology knowledge is a big plus.
• 3+ years’ experience in hardware design or technical support in PC or related field is preferable.
• Able to use a multi-meter and oscilloscope along with schematics in troubleshooting hardware problems.
• Must possess excellent communication skills and be a self starter.
• Fluent English is a must.
• Periodic travel is required.

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