Account Manager

Employment Type:
Any
Sector:
Sales Jobs
Job Role:
Account Management Jobs
Area:
North Carolina
Location:
United States of America
Salary:
Competitive Salary
Posted:
17-Jul-17
Recruiter:
Mobile Jobs
Job Ref:
RX00140817 - X

Responsibilities

•Become an expert in Jampp’s products for mobile growth and adapt recommendations quickly to suit varying client needs
•Provide dedicated account management to strategic accounts. You will be responsible for the successful onboarding of the client, initial setup and ultimately customer happiness
•Consult and coach clients, helping them plan and execute effective app marketing campaigns - defining the right KPIs, user segments and priorities based on their long term strategy, user lifecycle and LTV goals
•Serve as the voice of the customer within Jampp to troubleshoot and resolve issues in a timely manner
•Identify opportunities to improve ad products and customer experience
•Conduct periodic performance reports to clients on a weekly or monthly basis

Requirements

•2+ years of experience in customer success or account management roles, preferably in ad tech
•Proven track record of managing client relationships and retaining accounts. Knowledge of the mobile advertising ecosystem is a plus
•Ability to manage multiple customer projects simultaneously at various stages
•Self-motivated, entrepreneurial, and comfortable dealing with ambiguity
•Strong critical thinking skills
•Ability to effectively prioritize and manage tasks within a fast-paced environment
•Appetite for success and willing to work as part of a global team
•You should be comfortable with failure (but not too comfortable) and learning from it
•Speak two or more languages is a plus

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