Are you an experienced Product Owner? Do you enjoy working directly with customers to understand their challenges? Do you want to have a measurable impact on a $1B product portfolio?
We are hiring for our Lifecycle Management Team that is focused on dramatically increasing the value our customers realize from their existing investments. Ensuring our customers are using the latest release, capabilities and features of our products will ensure our competitiveness, renewals rates, and financial measures while reducing customer attrition. Our goal is to ensure our products are easily upgradable with minimal services, issues and complexity so that our customers realize the increasing value of our solutions through full adoption.
Given our broad portfolio of solutions, we are looking for individuals with experience in the following industry domains:
Infrastructure Management / IT Operations
API Management and Security
Project and Portfolio Management
Identity and Access Management / Single Sign On
Continuous Integration / Continuous Delivery / Release Automation
While we value experience in these areas, we are always more focused on finding individuals who want to learn and develop their careers, who will fit our exciting culture and DNA and willing to take the next step in their journey. All experience levels are welcome to apply and we pride ourselves on our internal training and development – attitude and willingness to learn is what we look for in all positions.
The Lifecycle Management PO serves as the customer voice to the Agile development teams. Working as part of the Product Management team, they will own, define and prioritize the team backlog, establish story acceptance criteria, drive content via prioritized user stories, obtain customer validation and accept stories, ensuring that the solution effectively addresses overall program priorities while maintaining technical integrity.
This role is a fully qualified Product Owner who can work independently, guiding 1-2 Agile Teams to deliver value around upgrades and on-premise to SaaS migrations.
Product Ownership and Roadmap
Assist the extended Product Management team in support of the overall Product Management discipline for a Release Train.
Support continuous market research and assessment activities to ensure the team is aligned to the market opportunities, and able to react quickly to changing market dynamics.
Build customer and user insights into all stages of the planning and execution process, ensuring the continuous validation of features and stories with Customers and users.
Drive customer validation and acceptance criteria for each release and migration
Program Increment (PI) Planning
Prepare for PI Planning by representing our install base and their requirements
Actively participate in the PI Planning process, including:
Work in close partnership with assigned Agile Teams, providing business and customer context to the planning activities.
Lead the definition of User Stories and Story Acceptance Criteria in partnership with the Agile Team.
Work with team to define the definition of ready/done.
Lead User Story prioritization.
Support the Agile team in the process of Story sequencing, sprint loading and estimation activities.
Draft the Agile Team Program Increment objectives/project charter.