SaaS Systems Engineer

Employment Type:
Any
Sector:
Engineering Jobs, IT Jobs
Job Role:
Network Support Jobs, Software Engineering Jobs
Area:
Prague
Location:
Czech Republic
Salary:
Competitive
Posted:
19-Jun-17
Recruiter:
Mobile Jobs
Job Ref:
RX00140817 - X

RESPONSIBILITIES

Provide service to SaaS Services by providing proactive knowledge and acting as an escalation point for Network Operations, Service Support, and Service Delivery. Resolve issues & incidents within SLA.
Proactively work with vendors & providers on issues identified in products and chase issues until successful resolution.
Independently implement approved medium and large scale projects that align towards service and departmental goals.
Manage delivery of solution within area of specialization, or independently design and implement complex solutions.
Manage the timely resolution of issues within work stream.
Own technology solution within respective area of sub expertise including overall design, key decisions, and relations with business owners.
Liaise with company’s database, Network/Systems & NOC teams for prompt rectification of any problems or emergencies.
Provide guidance and support to the enterprise; act as single point of contact Applications Operations related issues.
Recommend and execute modifications to application infrastructure in order to improve efficiency, reliability, and performance.
Implement automation for Application deployments.
Own technology solution within respective area of sub expertise including overall design, key decisions, and relations with business owners.
Recommend and execute modifications to database infrastructure in order to improve efficiency, reliability, and performance.

REQUIREMENTS

Typically possess Bachelor’s Degree or global equivalent in Computer Science. Master’s degree or global equivalent is preferred.
Possess knowledge of operating systems (e.g. Linux, UNIX, Windows)
Experience with AWS (Amazon web service) and Docker Support is preferred
Understanding of databases (Oracle/MSSQL) and basis troubleshooting
Hosting experience with multitier application is advantage
Preferred candidates will speak good English

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