UC Consultant

qualifications

We expect you to at least the following qualifications :
Experience with customer-oriented implementation projects
Experience with IT support of customers Technical experience in the telecommunications and / or Microsoft
Experience with Microsoft Server environment
The basic network understanding their DNS, IPv4 mm
Good nose and understanding for (cloud) technology and services
Have a valid driver's license
It will be a great advantage if you have experience with or knowledge of :

Microsoft Lync/Skype for Business, Office365 og/eller PowerShell
Traditional PBX-based telephony solutions
IT certifications; like Microsoft certifications
SIP trunk and other telephony technologies
Zendesk supportportal

As a person, we expect that you :
committed, responsible and motivated
work independently, but understand your role in team work
passionate about good customer service and support
in control and can keep alive many tasks and clients simultaneously
is empathetic and can understand the customer's situation and needs
is good at communicating
are used to follow up
contribute to the good mood at work

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