Head - Digital Content

Strategic Planning
Manages the development and/or delivery of an element of the organization's strategic planning.
Product & Solution Development
Manages the development and/or delivery of a significant element of the organization's development/engineering program.
Operational Management
Manages a significant operational area for the organization.
Client & Customer Management (Internal)
Manage relationships with key internal customers and act as their business partner, while typically using support teams to ensure client satisfaction.
Budgeting & Costing
Develops and/or delivers budget plans for own area with guidance from senior colleagues.
Building Capability
Takes responsibility for implementing formal development frameworks for a substantial department, while informally coaching and mentoring others throughout the organization.
Improvement / Innovation
Initiates, formulates and implements new business practices for own discipline, while managing the development and/or delivery of a significant element of the organization's change management program.
Leadership and Direction
Manages output delivery for a substantial operational department by leading others.
Performance Management
Takes responsibility for implementing and coordinating performance management systems for a substantial department within the organization.

Products / Services Management and Development

Uses comprehensive knowledge and skills to act independently while guiding and training others on managing and developing all aspects of a product or service so that it achieves its maximum impact and value in the market.
Performance Management
Uses comprehensive knowledge and skills to act independently while guiding and training others on building a high-performance culture by designing and delivering programs that accurately assess and recognize the skills and capabilities that the organization needs to achieve success.
Negotiation
Uses comprehensive knowledge and skills to negotiate independently while providing guidance and training to others on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.
Assessment
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations.
Customer and Market Analysis
Acts independently using comprehensive knowledge and/or skills to conduct research and analyze data while guiding and training others on how to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.

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