Contact Center Professionals
Education: Specialized secondary, incomplete higher, higher;
PC skills at the level of advanced user;
Culture and literacy speech;
Polite, condusive communication;
Ability to quickly establish contact with strangers;
Partnership behavior in conflict situations;
Provision of existing and potential customers of the Company background information about the company (cellular, fixed-line telephony, Internet) and services rendered;
Customer Service via telephone, sms, e-mail, web service in accordance with the technology (establishing contacts, figuring requirements, presentation, work with objections, the transaction / issue resolution);
Remote servicing subscribers of the Company;
Reception and transmission of complaints to the appropriate department, complaints, customer problems with oral treatment, as well as requests received through other channels as soon as possible.
Official employment of the Labor Code;
Stable salary (salary + bonus part that gives the opportunity to influence your earnings);
Schedule: 4/2, 3/3;
Company: st. Mamin-Sibiryak, 85a.
Opportunity for career, professional and financial growth;
Rich corporate life (holidays, trips, conferences, etc.).