Second Level Radio Access Network Engineer

Job Summary:

This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations for RAN area. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities & Tasks:

Provide fault management on specific BTS, NodeB and E-NodeB nodes
Perform preventive & corrective maintenance, problem management, acceptance, fault management
Logging the performed activities in specifically ticketing tools
Remote integration and configuration of BTS, NodeB and LTE RAN network elements
Create/correct data transcript files to configure or update the existing network elements or to add new network elements
Performance monitoring and QoS analysis of node performance
Working on-call schedule and night time
2nd Level Assurance Support Activities
2nd Level Incident Management
Problem Management

Minimum Qualifications & Experience Requirements:

General knowledge about RAN system architecture and network elements (GSM/WCDMA/LTE)
Excellent understanding of GSM, WCDMA and LTE Radio Network features
General knowledge of Core or transmission protocols & technologies is a plus
General knowledge of UNIX or LINUX operating systems is a plus

Preferred Qualifications & Experience Requirements:

Proven experience in remote operations (configuration, integration, acceptance support) of Huawei BTS, NodeB and E-NodeBs nodes
Proven experience on ALU, Huawei, Nokia GSM/UMTS/LTE
Strong problem solving skills and analytical thinking
Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
Excellent communication skills
Knowledge sharing ability
Service fulfillment
Open minded

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