Enterprise Solution Architect

A high-performance product management team is seeking an Enterprise Solution Architect who can lead the technical engagements with enterprise customers. This individual will not only have the broad and in-depth understanding of enterprise application and IT infrastructure, he or she will also be willing to practice his or her years of hands-on experiences in system engineering and debugging activities. The Sr. Enterprise Solution Architect will be responsible as a technology advisor, and oversee the infrastructure solution delivery to Supermicro's strategic customers in the enterprise market segment. This role requires influencing multiple internal teams to deliver high quality products to meet customer expectations and to facilitate product improvements through new feature definition and proof of concept planning and execution.

Essential Duties and Responsibilities:

The job responsibilities will include, but not limited to:

Lead sales, FAE, and product team to design and engineer data center IT solution proposals to influence and win enterprise customer decision on RFI, and RFP
Lead engineering, service and technical support organizations to resolve all customer issues ensuring operational excellence in post-sales system and technology deployments
Design and define next-generation server system architecture and work with product managers to manage product development cycles and customer delivery
Execute benchmark testing and build proof of concepts based on latest data center technologies and Supermicro server products
Proactively engage in learning and researching new technologies and products to propose new Proof of Concepts
The role will require up to 30% of domestic and international travel
Qualifications:

Education and/or Experience: BS/MS EE, CE or ME
10+ years of server system engineering experience
10+ years of enterprise customer facing experiences. Experiences in crisis and quality issue management required
Strong knowledge in server architecture and OS concept required, and knowledge in distributed computing a plus
Strong knowledge required with server technologies and architectures including NVMe, PCI express, and OOB management
Strong knowledge and experiences in server system debugging preferred
Experiences in configuring Windows Server, Ubuntu, Redhat Enterprise Linux
Experiences in scripting languages (Powershell, Linux Shell) a plus
Experiences in technical writing and Good communication skills. Chinese language a plus

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