Duties and Requirements:
The ERP Business Analyst will initiate and perform analysis and determination of Financial and HCM ERP requirements. Responsibilities
Work independently and in groups consisting of City IT staff, key ERP stakeholders and ERP users to perform ERP requirements determination analysis.
Work within teams to identify major business process and software/application selection criteria.
Become an expert in existing internal client’s business processes, Document business processes and user flows, elicit and document input from stakeholders and users to help define requirements.
Work across teams to identify potential new workflows which may be vital to implementing more desirable solutions or strategies.
Work to understand stakeholder and user requirements and needs. Address objectives and identify potential roadblocks, challenges and risks.
Engage in market research, document and summarize findings, and prepare recommendations for stakeholders and City management.
Develop ERP solution evaluation criteria.
Support key stakeholders and governance bodies to review, assimilate, and communicate findings and to facilitate decision making.
Minimum of five years' experience providing consulting support to public sector clients (recent, within last 5 years) experience with medium to large municipal government clients most preferred.
Recent experience (within last 5 years) providing analysis support related to ERP solutions (Financial and HCM), preferably in the public sector.
7-9 years’ experience managing major cross-functional technically complex software and process requirements across vendor and stakeholder team member groups.
Minimum of five years' experience preparing reports of findings and recommendations for review and decision by senior stakeholders, leadership and management.
The client currently uses an Oracle EBS platform. Knowledge and experience with Oracle EBS is desirable as is knowledge of other cross functional ERP solutions in the ERP marketplace, especially those used in the public sector.
Knowledge of the software industry and current ERP solution marketplace focusing on cloud products, SaaS platforms, and enterprise applications.
General knowledge of business applications (ERP, HCM, Financials, Municipal Government Operations, Procurement, Business Intelligence tools)
Possess strong logic and reasoning skills to identify the strengths and weaknesses of alternative courses of action, and develop/recommend best fit solutions to problems.
Understanding of data design, programming and scripting.
Requires contact with others (face-to-face, by telephone, virtual meetings, or otherwise) and working and interacting with a group or team. Experience with interviewing and focus group techniques and associated statistical analysis is highly desirable.
Experience influencing cross-functional team members while leveraging a strong sense of teamwork and collaboration.