Purpose & Objective of Position
The SAP HANA Enterprise Cloud (HEC) organization is a leading edge, HIGH visibility business at SAP and is core to the Company strategy for the future. This position provides support to the Customer Engagement Office in countries around the world.
Expectations & Tasks
Creating Management reports regarding customer status and data quality
Maintenance of the information required to support new HEC customers
Perform quality checks of existing information to ensure compliance and follow through on discrepancies
Support Customer Engagement Managers with customer issues and concerns
Follow up on issues that impact the monthly costs to the organization
Present information at Customer Engagement Manager weekly status meetings when necessary
Interact with Global teams to ensure SAP license availability and compliance
Skills / Competencies
Ability to work independently
Advanced in MS Excel and PowerPoint
Familiar with data analysis techniques
Experience in MS Excel Pivot Tables and Functions
Excellent written communication skills
Able to follow up on missed action items with colleagues in various countries
Business courses in project management a plus
Candidates are enrolled in a degree program applicable to the position with minimum completion of 3 semesters
Candidate is currently enrolled in an undergraduate program applicable to the position or recently graduated from such a program
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.