Executive

Employment Type:
Any
Sector:
IT Jobs
Job Role:
Customer Service Jobs, Helpdesk Jobs
Area:
Haryana
Location:
India
Salary:
Competitive
Posted:
15-Sep-17
Recruiter:
Mobile Jobs
Job Ref:
AA00131017-X

Job Level Specific Duties

• Resolves difficult and frequently unique customer questions and complaints, through resolution and closure.
• Serves as liaison between customers, leadership and various departments.
• Ensures that appropriate records, required reports, and related administrative functions are correct and maintained.
• Applies in-depth knowledge of systems and operations in support of assigned customer group.
• Demonstrates highly developed interpersonal and customer relationship skills.

Typical Years of Experience

• Typically requires 1-3 years relevant experience.

Minimum Education and Certifications

• High school diploma or equivalent required.
• Associates degree, technical college or some college course work preferred.

Skills

• Strong computer skills.
• Strong communication skills.
• Strong customer service skills.
• Strong attention to detail, time management and organizational skills.

Physical Requirements/ Working Conditions

• Ability to physically perform general office requirements.
• Must be able to perform essential responsibilities with or without reasonable accommodation

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