Retail Solution Architect

Employment Type:
Full Time
IT Jobs
Job Role:
Customer Service Jobs
United Kingdom
Mobile Jobs
Job Ref:

On the basis of the client’s scope, requirements and business strategy, a Business Process Architect is able to

Review client as-is processes and create the high-level to-be process model
Design detailed industry-specific / corporate customer to-be processes and the high-level solution design based on process requirements, application and system landscape.
Business Process Architects evaluate customer requirements, map them to business processes, functional and solution architectures and ensure a proper implementation from a solution architecture point of view. For this they:
Design detailed end-to-end industry-specific / corporate customer to-be processes
Identify the appropriate end-to-end solution portfolio options and recommendations
Identify solution gaps and develop gap closure options

Design the end-to-end functional landscape and solution design, including the functional integration points, applicable standards and governance

The Senior Business Process Architect role is an active role that is customer focused.

The position requires a combination of strategic and practical experience.



Lead or execute assignments and deliverables
Demonstrate active leadership dependent on specific project role
Manage expectations

Advisory / Delivery


Analyze and validate the client’s business and IT requirements
Define the high level end-to-end industry-specific / corporate customer business processes
Architect the end-to-end functional landscape and solution design to support the to-be business processes and business

Provide direction to the implementation teams and work as intermediary across the local, near shore and offshore delivery streams
Lead the architectural governance function/processes
Lead solution architecture related project quality management tasks

Support value tracking and reporting
Provide Value Delivery for the customer


Support business development and license & services sales in alignment with SAP Service Strategy

Thought Leadership / Innovation
Contribute to a functional or business related community
Pro-active support Knowledge Management & Innovation activities

One Service / Max Attention Next Generation

Support Business Transformation Leads or Service & Support Leads in their role executio


5-7 years' of experience in process implementation in customer facing roles related to solution architecture topics

Specialized Expertise:

Expertise in at least one industry
Expertise in at least one line of business
Expertise in at least one SAP Cloud Solution (e.g. SuccessFactors, Fieldglass, Ariba or Hybris)
Advanced Expertise in at least one (Digital) Business Transformation topic: BPM, Enterprise Architecture, Organizational Change Management, Value Management, Project Management, Innovation Management, Strategic Roadmaps, Cloud Transformation, TCO, Digital Transformation, Internet of Things (IoT)
Expertise in at least one additional industry, theme or business topic Expert in applying methods of process and solution architecture modeling based on SAP and non-SAP solutions in one or more industries

Managerial Expertise

Functional coordination of teams (internal and external)
Coaches less-experienced colleagues

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