Residential Field Technician

It’s doing things different. It’s changing the game. And to make that happen our people need to be a little bit different too. Forget about pen pushers and clock watchers. Our people are super sharp and switched on. Flexible, friendly, and up for any challenge. So if you join us as a Residential Field Technician, get ready for something new.

Providing an amazing service to our customers - that’s the deal here. You’ll do this by installing and repairing our products, educating and advising them on how to get the very best performance from those products. Oh, and making sure everything’s working as it should be! Put simply, you’ll go the extra mile to truly reflect the Virgin Media brand in every customer interaction while driving business growth at the same time.

To be a success, you’ll need to have gained experience within the telecoms, IT or electrical industry, within a customer-facing role. Ideally, you’ll have experience of safe working at heights and be comfortable with the use of hand and power tools, competent using test equipment, logical when it comes to diagnostics, and very familiar with the use of technology like smartphones, tablets and PC’s, as well as know how to use common windows-based programs. And, if you have great communications skills, a proactive and flexible approach and a full driving licence, you’re probably just the person we need.

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