Senior Business Analyst

Employment Type:
Full Time
IT Jobs
Job Role:
Business Analysis Jobs
North Rhine-Westphalia
Mobile Jobs
Job Ref:

Your area of ​​expertise

The organizational unit Mobile- and Contact Systems of Telekom IT GmbH develops IT solutions for the Telekom in the field of Customer Relationship Management Consumer and Serviceprovider.
The main tasks of the organization are the technological and architectural development as well as realignment of the systems in the mobile radio CRM network.

Your tasks

As a Senior Business System Analyst you are responsible for the system analysis of all applications of the system cluster of mobile radio CRM systems.
Your core tasks include

the in-depth analysis and design of customer relationship management requirements,
the development, documentation and monitoring of solutions in close cooperation with specialist departments and other IT units,
comprehensive and active consulting of the divisions with innovative, technical expertise and business process know-how
the derivation of concrete system requirements from technical requirements and overly discussed solutions
the consideration and documentation of non-functional requirements such as performance aspects
the professional UML modeling / OOA
the identification of internal process improvement measures and their implementation

your profile

As a basic prerequisite, you have a completed degree in business informatics, computer science or comparable training. It is also necessary to have several years of experience in software development projects of large enterprise applications in the role Business and System Analyst - typically in the area of ​​CRM or portal systems. You can also convince us by:

Very good consulting skills with the focus on process modeling and requirements analysis as well as planning and design of IT solutions. (Use case modeling)
Good knowledge of the technical and professional processes of the telecommunications industry
Sound experience in software architecture and design, analysis and conception of IT applications and business processes.
Knowledge of Java, SQL, C ++ and C #, as well as the tools Enterprise Architect, JIRA and Confluence are desirable
Practical experience with agile development methods, in particular SCRUM and in-depth knowledge of iterative as well as classical development models
Very distinctive personal skills in the areas of teamwork, resilience, communication, moderation and self-responsible work. Very good knowledge of English and German

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