What you’ll be doing...
The System Assurance Engineer is responsible for the advanced installation, operation, and maintenance of switching, data communication, and peripheral equipment, as well as the operation and management of building power plant and environmental systems. The System Assurance Engineer is expected to perform duties with minimum supervision, and participate in cross-functional projects as assigned. It is critical that they are able to work well with others and with high levels of integrity, as an individual contributor and in a team environment.
Coordinate installation, testing and troubleshooting on voice and data network platforms
Coordinate installation, testing, and troubleshooting of transmission facilities (dark and lit fiber services, Ethernet, SONET, TDM)
Maintain system applications at their peak performance
Ensure optimal customer service
Provide support to a varied user community
Update daily logs with site-specific information
Manage workflow tools to create, track and update tasks
Compose clear and concise reports for system documentation
Participate in cross-functional projects
Participate in on-call rotation and rotational night shift work
What we’re looking for...
You'll need to have:
Associate's degree or two or more years of work experience
Three or more years of relevant work experience.
Valid driver’s license.
Ability to lift 50lbs.
Even better if you have:
Technical degree; ideally, your Bachelor’s degree.
Special electronics training.
Self-motivated, engaged team player who has demonstrated success collaborating across teams.
Detail oriented and thorough; possess troubleshooting skills and the ability to multitask in a fast-paced environment.
CCNA or JNCIA Certification.
General knowledge in the use of electronic test equipment.
General knowledge of transmission facilities (dark and lit fiber services, Ethernet, SONET, TDM).
General Knowledge of Cisco and/or Juniper routers.
Experience with UNIX/Linux operating systems.
Experience with python, shell, AWK, SED and other common system tools.
Working knowledge of Microsoft Office product suite.
Training or experience in 2 or more of the following areas:
Operating systems and applications
Networking or router support
Working knowledge of DC power rectification and battery systems