Desktop Support Associate

Employment Type:
Any
Sector:
IT Jobs
Job Role:
Desktop Support Jobs, Helpdesk Jobs
Area:
Illinois
Location:
United States of America
Salary:
Competitive
Posted:
15-Nov-17
Recruiter:
Mobile Jobs
Job Ref:
PR00151117

Role Responsibilities
• Provides technical support and training to personal computer and PC network users. Assists
users in solving problems using available hardware and software tools
• Supports, installs, and maintains personal computers, local area networks, server hardware,
operating systems, software, and related IT sanctioned peripherals
• Installs and supports both hardware and software components for user group
• Performs preventive maintenance, test and repair of equipment
• Evaluates system configuration and software to ensure effective use of hardware resources
• Addresses and resolves hardware, software and customer issues
• Engages users to determine their potential future business requirements
Provides positive customer experience with each customer interaction


Requirements

1+ years of relevant experience or equivalent combination of education and work experience
Strong ability to develop business relationships and communicate effectively with the user community
Strong troubleshooting skills
A+ Certification
Good understanding of the fundamentals of network and server/desktop administration, installations, upgrades, techniques, tools, materials, and equipment
Applies good knowledge of processes and resources required to perform analytical and technical tasks on PC systems
Local travel to client sites

Basic Qualification

1+ years of Desktop Support Experience

You may return to your current search results by clicking here.

Latest Job Listings