Techroom Support

Employment Type:
Any
Sector:
Engineering Jobs
Job Role:
Hardware Engineering Jobs
Area:
Maharashtra
Location:
India
Salary:
Competitive
Posted:
10-Nov-17
Recruiter:
Mobile Jobs
Job Ref:
AA00081217-X

Cable connectivity
 Hardware Uptime Report – SIGMA Trend
 Overview of hardware and tech room activity
 Review for Hardware Failures Trend Analysis
 Review complete device inventory with cost details for Insurance coverage
 Participate in Audit calls (ISO, IA, NSE,BSE etc…)
 Power Load & Consumption Details
 Vendor coordination for Network and Fiber Cabling for Tech rooms
 Device movement, redeployment of the assets and disposal of EOL assets
 Display calmness and the ability to solve problems under pressure
 Strong interpersonal skills and high awareness of customer needs
 Good communication skills, both written and verbal
 To ensure all calls are resolved within the agreed SLA, ensuring calls are escalated when required and customers are updated, until the call is resolved and closed
 ITIL Foundation

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