Application Administrator

Employment Type:
Full Time
Sector:
IT Jobs
Job Role:
Application Development Jobs
Area:
Kosice Region
Location:
Slovakia
Salary:
Competitive
Posted:
15-Feb-18
Recruiter:
Mobile Jobs
Job Ref:
PR00150218

Accountabilities

Generic accountabilities:

 Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
 Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
 Plans, controls and is responsible for complete application-based request fulfilment.
 Support and consult Service Delivery Management
 Coordinates incident, problem, change, escalation management and operational documentation
 Coordinates customer-driven and / or technical changes during service lifecycle
 Coordinates change approval in face of all Change Advisory Boards
Job specific accountabilities:

 Functional steers whole service chain for small to medium applications/services
 Independently executes standard tickets to provide service according to KPIs.
 Support Junior Administrators to spread knowledge level in the team and develop their skills.
 Responsibility for service asset- and configuration management
 Support project and other deliverables in order to fulfil KPIs and management requests
 Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Other benefits:

Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Teambuildings
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements

Education

 Preferable Technical High school degree

Experience

 2+ year
 Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
 Basic project management overview
 ITIL knowledge
Network
Linux

Languages

 English (mandatory) B2

Others

 Teamwork
 Communication skills

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