Procurement Operations Buyer

Employment Type:
Full Time
Logistics Jobs
Job Role:
Procurement Jobs
Mobile Jobs
Job Ref:

Main Responsibility Areas
Review requisition requirements, create purchase orders from them
Work efficiently with requester/client for additional information or any questions
Working knowledge of different SAP applications and transactions
Knowledge of all client specific processes and procedures
Provide support in new supplier set up or extension
Interface with clients and suppliers on payment issues
Ensure audit readiness of all purchasing documents
Work with Supplier manager and management
Resolve blocked invoices
Receive help requests from the client and suppliers and provide support in designated language(s)
Follow call quality standards to conduct call
If question, provide ‘how do I’ (walk through) application or status support
If problem, gather all relevant problem information to be included in problem report generation and escalation to the appropriate Level2 contact
Provide a follow-up call to the client with a status if the problem is not fixed within 48 business hours
Create a call log for every help request during incoming call or upon email task id monitoring to insure accurate contact information is obtained and problem/question is accurately documented
Consult knowledge database, teamroom for guidance in responding to clients questions

Main Contacts / Clients
Suppliers, Requesters from external client, Accounts payable, Management (Direct)

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