WHAT'S IN IT FOR YOU?
Start with the Paycheck: Customer Service Representatives earn between $10.98 to $16.09 per hour to start!
There is also commission potential although that isn't guaranteed.
Add a full benefits package, including medical, dental, vision, 401(k), paid time off, and work/life resources
Plus a 50% off your AT&T wireless service and discounts on other AT&T products and services
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services and promotions.
If you’re 18 years or older, let’s talk.
Do you like helping people get the most out of the technology they love? Is being part of an award winning team that passionately cares about customers and delivers best-in-class service important to you? Then you’ll love being a member of our customer service community. Our call center representatives are the front line of our company, offering solutions, identifying opportunities and serving millions of customers – one at a time.
What does it take to handle customer questions and concerns? Courtesy, professionalism and product knowledge. The goal? Help customers and provide them with solutions. We’ll get you started by providing on-the-job training and resources. On our team, you’ll be an important part of shaping our customer experience – from setting up new accounts, to answering questions and actively listening for opportunities to expand and deliver great services.
Bottom line? When our customers think of AT&T, they’ll think of you.
Study Guide for pre-employment screening (click the link below to open the study guide)
Mobility Call Center Assessment (MCCA)
Our employees say it best! Watch now.
Start here, go anywhere! Hear from call center employees who advanced to other career opportunities within our company.