Team Leader- Fanatical Support (Middleware)

Employment Type:
Full Time
IT Jobs
Job Role:
Floor Manager Jobs, Middleware Jobs
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Overview & Responsibilities

Manage cloud-enabled application management services for Oracle Fusion Middleware that provide complete support for the underlying hosted application infrastructure.

Serve as a primary Middleware Admin for a group of US based customers.

Architect and Development of SOA

Assists management with hiring processes and new team member training.

Develops strategies to promote team member adherence to company regulations and performance goals.

Monitor team’s work for quality and guideline compliance.

Conducts team meetings to update members on best practices and continuing expectations.

Interacting with customers and effectively handling customer complaints

Prepare documentation and cross train team members on technology.

24x7 Support


BS Computer Science or related field.

Team management Experience.

Ability to skillfully manage and mentor team members.

Result-oriented manager with excellent Interviewing Skills.

Experience in performance management & team development.

Strong Relationship Building, Customer Service Skills.

Domain Knowledge and Industry Experience.

Experience as Oracle Fusion Middleware Admin. Experienced as a Middleware Admin performing design, installation and administration of Oracle middleware products.

Industry certification and exposure to Java EE application maintenance on proprietary and Open Source middleware platforms.

Aware of High Availability Concepts and Configurations with atleast one middleware platform like WebLogic.

Hands-on Build, deployment and exposure to support all different components of Oracle Fusion Middleware.

Strong Analytical skills to perform problem trend analysis to prevent problem recurrence and improve service levels.

Good Troubleshooting skills.

Experience in Scripting to handle automation / administration. Exposure to scripting in Shell, Perl, Python a plus.

Must have hands-on experience on Weblogic, Installation and configuration of BPEL\SOA, Demantra & 11gAS Discoverer.

Exposure to Oracle Fusion Middleware design concepts, including SOA/ BPM/ OSB system experience.

Excellent oral and written communication skills.

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