Manages wholesale change management processes relating to roaming services (new partner networks, IR21, network configuration changes).
*Works with Product and Operational teams across VM to resolve wholesale product, operational and process related issues in a timely manner.
*Works with VM and BT Wholesale Project teams to support the end to end project management process.
*Supports the Senior Product Manager to analyse and resolve wholesale billing and settlement issues.
*Supports the product or commercial objectives (e.g. P&L, KPIs) through sales, marketing and digital activities for product in-life.
*Engages with relevant teams to support and exceed budget objectives.
*Conducts analysis to evaluate and recommend enhancements for the suite of products and propositions, inputting into the shape of the overall agenda.
*Supports post launch evaluation and in life evaluation by channel to track and analyse the proposition performance and identify areas where improvements can be made.
*Works across the Growth and Care teams to understand and support plans for communicating product proposition through the relevant channel