What you'll be doing
Configure, install, test the infrastructure at the client site
Install and configure software according to client requirements
Deliver high quality and complex projects to end customers
Provide support to clients which includes implementation, troubleshooting and support for storage/compute/archive related infrastructure
Full ownership for managing the incident to resolution within the service level conditions.
Telephonic support to clients when required
Support Sales and the Solutions team when working on complex architectures
What would make you a good fit for this role?
Degree in Computer Science or related field
At least 5 years of experience in similar position in a System Integrator company
Strong understanding and ability to deliver SAN, NAS, Object storage and hyper-converged projects.
Required experience (certifications wished) in several of the following technologies : Dell-EMC, Cisco, Nutanix, Pure Storage, NetApp, CommVault, Veeam, Brocade
Strong interest for Cloud technologies and solutions, a certification is as plus
Strong interest for Data Centre Automation solutions, a product certification is as plus
Service oriented and customer satisfaction focused
Proactive approach to solving problems and be hands-on
Ability to cope in a challenging environment, to adapt to change and to think innovatively
Willigness to discover and to work with various vendors
Demonstrate the ability to work within a support team, contributing to their success
Demonstrate strong communication skills (verbal and written)
Full professional proficiency in French and English (German is a plus)
Join our growing global team and accelerate your career with Dimension Data. Apply today.