Assembles key players on the project team and nurtures internal working relationships across the enterprise which fosters the development of cross functional teamwork. Delegates project responsibilities and task interfaces, directs, motivates and manages the project work and resources involved within the project. Ensures timely activity, integration and productivity of technical support and administers efficient use of resources to meet requirements with clear identification of task completion. Question ambiguous responsibilities and manage conflicts to an early resolution and escalation of any unresolved issues. Plays a support role with technical solutions ensuring all groups’ responsibilities are included, managing very closely with the technical leaders to ensure alignment.
Manages Project Management functional scope and schedule. Provides oversight of management and allocation of personnel and resources to projects. Resolves resource conflicts and priorities.
Is accountable for and directs others in creation of all project communications. Directs others in the facilitation of team and project meetings. Leads and develops definition and measurement of success metrics to objectively quantify project success. Ensures that project execution complies with approved methodology. Ensures that overall program in managed to strategic dates.
Identifies potential risks across a broad number of individual projects and programs and establishes communications and mitigations to address them. Communicates risks in clear business terms and technical terms and provides clear messaging and solution options at a senior leader and executive level in both planned and as hoc scenarios. Understands what is important to different stakeholders in the business and ensures that their interests are protected as well as the overall program objective through project planning and execution. Serves as a higher-level escalation point for project issues. Works with Director and above level peers to resolve cross-functional project issues.
Defines scopes of Programs. Incorporates strategic factors into Program/Project Scope and recommendations. Influences and manages the factors that create change and scope creep. Can manage and help others to understand the implications of change including legitimate scope shift.
Leads cross-functional or multi-team effort in defining budget requirements for a project or program, providing thought leadership into initial financial estimates for the business case. Drives business case generation with finance and the business owner. Plans, identifies and documents the project quality standards. Sets stakeholder and project team expectations and ensures that the deliverables align to business needs. Maintains accountability for the quality of deliverables. Proactively anticipates and mitigates issues that could hinder the quality or timing of the project/program. Communicates any gaps in design and sets realistic expectations on deliverables. Follows through and closes all of the defined exceptions.
Minimum 8+ year’s industry experience as a program or product manager within a technology environment, with a progressive record of successful delivery of complex solutions, systems, or services.
Experience across complex projects and areas of focus.
Experience acting as a business leader that is able to interpret business goals and apply them.
Must be able to bring multiple groups toge