We are seeking a Network Operations Specialist to monitor our customer’s applications platform with a cohesive team. This is a fast paced role that requires equal parts confidence in troubleshooting and instincts of when to escalate potential issues to our Dev/Ops team. The successful candidate will be responsible for administering a data center computing platform based on utility computing and computing-on-demand technologies focusing on the following areas: Redhat Linux operating system, tiered storage, automation, virtualization, provisioning tools, clustering, and disaster recovery. This is an exciting opportunity to work with cloud technologies with a leader in the Retail industry.
The Network Operations Specialist will be responsible for the oversight and management of our client facing applications, servers, and network.
You will be a member of an existing team dedicated to solving difficult challenges and providing high level support
You will monitor conditions, make recommendations, and coordinate changes in the running of the production environment.
You will work as support taking escalations from the Platform Technician team members and making escalations to development engineers when appropriate.
Excellent technical and people skills are an absolute necessity.
Demonstrated experience in troubleshooting applications and networks.
2+ years experience working with Linux/UNIX (SuSE/Red Hat, Apache, Tomcat, LDAP, etc.).
Experience working with infrastructure automation in a production environment.
Experience working with a formalized change management process.
Must have exposure to virtualization solutions.
Hands on experience with large autonomous Linux installations a plus.
Must be able to create and maintain documentation and metrics for monitoring response playbooks.
Ability to perform deep troubleshooting and root cause analysis to offer solutions.
Work experience with benchmarking of database performance and baseline performance metrics.
Exposure to Oracle database systems.
Understanding of network environments (ACLs, VLANs, VIPs, etc.) and tools (netstat, ethereal, mrtg).
Ability to write detailed installation and execution processes for Change Board approval.
Fast paced, dynamic, customer focused environment.