ICT Administrator II

Employment Type:
Full Time
Sector:
IT Jobs
Job Role:
Systems Analysis Jobs
Area:
Kosice Region
Location:
Slovakia
Salary:
Competitive
Posted:
17-Apr-18
Recruiter:
Mobile Jobs
Job Ref:
HB00170418

Accountabilities

Generic accountabilities:

Independently check, execute, solve (where appropriate), and create incident tickets in order to maintain service to customers according to given quality KPIs and according to internal processes (EVM, INM).
Execute project and other deliverables in order to fulfil KPIs and management requests.
Smooth and uninterrupted operation of customers’ environment.
Conformity with the internal work instructions and process guidelines within T-Systems.
Follow the defined escalation standards in case of deviations.
Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
Coordinate the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.

Other benefits

Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Teambuildings
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements

Education

High school degree
Experience

1 year on similar position
Languages

English language B2
Others

General ICT overview
Overview of the ITIL processes
Security overview
Teamwork
Communication skills

You may return to your current search results by clicking here.

Latest Job Listings