Technical Program Manager

Employment Type:
Full Time
IT Jobs
Job Role:
Programme Management Jobs
United States of America
Mobile Jobs
Job Ref:


Responsible to manage multiple highly detailed projects to introduce new features & enhancements to core product capabilities
Lead/coordinate meetings within an agile environment and ensure team stays focused on overall objective
Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases
Support with requirements/specification breakdown into user stories, prioritization, sizing/estimation, and required reviews. Includes requirements for all platforms - desktop, mobile, devices
Update appropriate Project Workspace (Channels), tools (Jira) to ensure clear lines of communication across all parties (Issues, Dependencies Next Steps, Open Items, Meeting Minutes, plans, trackers, communication artifacts etc..)
Partner with Engineering Managers, Product Managers, Marketing, Policy, Legal, Operations, Security teams to fulfill necessary deliverables
Ensure projects fulfill necessary product development phase criteria & adhere to established policies where appropriate (e.g. Legal, Security)
Support with all cycles of product development from scoping through delivery. Support and preparation for launch & release planning meetings
Manage bug backlog to closure (triage, prioritization, requirements, testing, deployment)
Identify gaps and remove impediments where necessary with ability to creatively problem solve and think outside the box. Serve as an “enabler” on the team and for others.
Identify opportunities for operational improvement and follow through to implement new process (process, policies, tools etc)
Support through all aspects of product development (Requirements, Design, Development, Test, Go-Live, Post Production Support)

Required skills and experience:

Minimum 5 years of technical program management experience
Experience operating in an Agile delivery environment
Experience with SLACK platform
Jira or similar tool
Google Docs, Dropbox
Strong verbal and written communication skills, with sufficient level of technical capability to effectively communicate with product & engineering teams
Excellent organizational and interpersonal skills, and experience managing activities across multiple teams
Demonstrated track record of delivering complex projects and programs with cross-functional teams

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