Customer Consultant - Technical Customer Service

Employment Type:
Full Time
Sector:
Sales Jobs
Job Role:
Customer Service Jobs
Area:
Rhineland-Palatinate
Location:
Germany
Salary:
Competitive
Posted:
20-Mar-18
Recruiter:
Mobile Jobs
Job Ref:
HB00170418-X


Your tasks


Support our technical support as a customer advisor at the Telekom Service Center in Trier or Mainz or Bad Kreuznach

Your tasks are varied and exciting.

Telephone advice and support of our fixed and mobile customers with technical questions
1st level support for incident cases and if necessary forwarding to 2nd level support

your profile


The position is limited to 24 months, with the option of continuing employment for an indefinite period.

Your profile: Professionals and career changers are welcome - we offer all employees intensive training and further education.

Technical interest and basic knowledge of routers and PCs
Solution-oriented way of thinking and working
Enjoy communicating and telephoning as well as service and customer orientation
Fluent knowledge of German
Flexibility in working hours: We are there when the customer needs us. And your part-time work 20 hours in a 5-day week is especially in demand in the afternoon, evening and weekend

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