Credit Control Administrator

About Gamma

We supply a broad range of communications to small, medium and large-sized business customers, the public sector and not-for-profit organisations. Our products include fixed telephony, IP telephony, hosted phone systems, broadband and data connections, mobile services, security and unified communications solutions.

People are the lifeblood of our success. The people working for us are unusually passionate and enthusiastic about what they do. That’s because the ethos within our company is an open, friendly, honest, non-political environment, whilst always being responsive, flexible, committed and hardworking.

Key responsibilities

Cash allocation for multiple sales ledgers
Direct Debit collection processing collections
BAC’s rejection reports, maintaining bank details for customer accounts
Managing multiple team email boxes
Banking cheques
Customer account chasing
Mobile accounts chasing
Dispute escalation and monitoring
Dunning process for mobile accounts
Account reconciliation
Electronic registration of Direct Debit mandates using BAC’s
Customer account maintenance
New account set up
Day to day liaison with Finance, Billing and Revenue Assurance and Sales as appropriate.
Extensive liaison with Team Managers and the Customer Development Managers (sales team).
Must be well organised flexible and capable of working under pressure.
General office administration

What we’re looking for

Previous experience in a finance/credit control or sales ledger role.
Great IT skills, particularly with excel.
The ability to balance your own work load.
Great communication skills, able to work directly with customers at all levels.

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