What you’ll do
Areas of focus for this role include but are not limited to:
Software Development – Develop the tools needed to support the automation of the current and next generation network infrastructure.
Performance & Optimization – Work with product teams to determine correct workloads and provide optimization guidelines regarding supported platforms. We need someone who can ensure that our multi-thousand node marketing cloud service is running at peak performance and throughput at all times.
Operational Support – We receive numerous requests daily to update, expand, and support our supported IT services. We need someone to be able to understand the customer request and provide them with responsive and friendly service.
IT Service Design & Support – As a member of the Adobe Core Services team the candidate will be responsible for working closely with our TechOps Architecture and Product architecture teams to identify service gaps, design new services to fill gaps, update existing technical services to fill gaps, and then implement these services throughout our complex world-wide infrastructure.
What you need to succeed
The successful candidate will demonstrate experience or capability in the following areas:
Practical knowledge of shell scripting and at least one scripting language such as Python, Ruby, Bash, Perl, or similar scripting language.
Experience with networking technologies in a large-scale data center environment.
Knowledge of next-generation technologies in networking (SDN, CLOS, OCP, NOS)
Knowledge of platform monitoring tools like Nagios, Prometheus, New Relic, Graphana.
Comprehension of continuous integration and continuous deployment methodologies and tools such as Jenkins, Vagrant, Terraform, Git.
Recent large-scale experience with configuration management tools such as Puppet, Ansible, Salt, Chef, or equivalent.
Experience with Linux and open source projects such as Mesos, Docker, OpenSwan
Experience with developing frameworks, platforms, APIs.
Developing, running, and/or consuming cloud technologies such as AWS, Azure, OpenStack, Google Cloud Platform.
Ideal Candidate Profile
Passionate about infrastructure operations. We want someone who does not have a preference for one tool but rather looks for the right tool for the job.
Analytical with the ability to troubleshoot complex system problems, to assess/resolve system performance problems, and can troubleshoot situations looking for all the options and turning over every rock to find the best solution.
Eager to learn, to take guidance, and understanding that there is always more to learn.
Ability to work hard as a member of a small team that is asked to do a lot while always remaining customer focused.
Can work well as part of a cross functional team of developers and operations.
Is able to manage time properly such that commitments are communicated and then met.
Able to think holistically and excel at systems thinking.